Payment and Shipping

Payment & Delivery

Information regarding your order. Please click on the item you wish to view.

▼ About Payment Methods  

▼ About Invoice-Compliant Receipt Issuance  

▼ About Delivery & Shipping Costs  

▼ About Order Status  

▼ About "Backordered Items"

▼ About "Advance Shipping Service"

About Payment Methods

You can choose from the following:

  • Credit Card
  • Paypal
  • Google Pay / Apple Pay
  • Bank Transfer
  • Postal Transfer
  • Cash on Delivery
  • Pay-easy
  • Paidy Next Month Payment (Convenience Store/Bank)
  • Smartphone Payment (PayPay/LINE Pay/Merpay/Rakuten Pay/au PAY)
  • Convenience Store Payment (FamilyMart, Lawson, Ministop, Daily Yamazaki, Seicomart)

Credit Card

Accepted cards: VISA, Mastercard, AMEX, JCB, Diners

※ Payment is completed on this site at the same time as the order is finalized. This is different from the withdrawal date, so please contact your card company directly for the withdrawal date.

※ If an error occurs during credit card payment, we will temporarily halt shipping and contact you via email or phone. In such cases, delivery may not be made by the specified date and time.

※ Depending on your usage status, etc., we may ask you to change to another payment method. We appreciate your understanding.

※ Due to our card payment system, credit card slips are not issued. Please check your statement sent by your card company.

※ Our card payment system uses SSL encryption security. You can use card payment with peace of mind as there is no risk of your credit card information leaking.

Paypal

PayPal is a "safe" and "easy" online payment service used by over 250 million people worldwide.

What is PayPal? >> To Official Website

Google Pay/Apple Pay

Fast and easy smartphone payment.

What is Google Pay? >> To Official Website

What is Apple Pay? >> To Official Website

Bank Transfer

  • Payment: Prepayment
  • Fees: Bank transfer fees *Please note that these will be borne by the customer.
  • Product Shipment: After confirmation of payment completion
  • Payment Deadline: 7 days from the order date. Please note that if 7 days pass, the order will be treated as canceled.

[Transfer Destination] Docomo SMTB Net Bank, Corporate First Branch, Ordinary, 1160632, K.K. Kusabi

※ If you specify a delivery date and time, please complete the transfer by 12:00 PM two business days before the delivery date. If payment cannot be confirmed, please understand that we may not be able to deliver on the specified date and time.

※ Please make the transfer in the name of the person who placed the order.

※ If you wish to make a transfer from an overseas financial institution, the transfer destination will be different from the above, so please contact us first using this inquiry form or at hello@studio1156.com before placing your order.

Postal Transfer

  • Payment: Prepayment
  • Fees: Transfer fees *Please note that these will be borne by the customer.
  • Product Shipment: After confirmation of payment completion
  • Payment Deadline: 7 days from the order date. Please note that if 7 days pass, the order will be treated as canceled.

[Transfer Destination] Japan Post Bank, Nanayonhachi Branch, Ordinary, 7236545, K.K. Kusabi
※ Code/Number: 17480 - 72365451

※ If you specify a delivery date and time, please complete the transfer by 12:00 PM two business days before the delivery date. If payment cannot be confirmed, please understand that we may not be able to deliver on the specified date and time.

※ Please make the transfer in the name of the person who placed the order.

※ If you wish to make a transfer from an overseas financial institution, the transfer destination will be different from the above, so please contact us first using thisinquiry formor athello@studio1156.combefore placing your order.

Cash on Delivery (Takkyubin Collect)

A cash on delivery fee of 330 yen (tax included) will be charged per delivery. Please pay the total amount including the fee directly to the delivery person. Payment for cash on delivery is cash only. Please note that in accordance with Article 6, "Payment Method/Delivery Method" of our terms of service, for initial orders and when cash on delivery is selected, we may verify your identity through our designated method (email or phone, etc.) to prevent fraudulent activities. If identity verification cannot be completed within one week through our designated method, your order may be canceled. If you are in a hurry, please choose another payment method.

Pay-easy Payment

Pay-easy is a service that allows you to make bank transfers online easily, without needing to enter the transfer amount, account number, or recipient's name, etc., anytime you wish.

In addition, for regular "bank transfers," transfers made outside of banking hours (after 3 PM on weekdays or on weekends/holidays) are processed on the next business day. However, with Pay-easy payment, the payment operation completion time is considered the processing date (payment confirmation is subject to our cutoff time), so customers using internet banking can make payments anytime without worrying about time.

Paidy Next Month Payment (Convenience Store/Bank)

This payment method can be used with just your email address and mobile phone number. No prior registration or credit card is required. No matter how many times you shop in a month, you pay once the following month. The total amount used for the month will be finalized on the 1st of the next month and notified via email and SMS. The following payment methods are available:

  • For monthly confirmed bills, an invoice will be issued on the 1st of the following month, with a cutoff at the end of the month, and you will be notified by email and SMS (short message) by the 3rd.
  • Payment methods include convenience store payment (using terminals at convenience stores), bank transfer, and account debit.
  • The payment due date for convenience store payment and bank transfer is the 10th. For account debit, the withdrawal will be on the 12th*. However, for January and May, it may be the 20th*.
  • Depending on the payment method, a fee will be incurred for each monthly payment (billing). For convenience store payments, it is 356 yen (tax included), and for bank transfers, the transfer fee will be borne by the customer. For account debit, no payment fee is incurred.
Payment Method Convenience Store Account Debit

(Automatic withdrawal from bank account)

 Bank Transfer
Payment Due Date By the 10th 12th* By the 10th
Payment Fee

※Incurred only once a month, regardless of usage frequency

 356 yen (tax included) 0 yen Transfer fees vary by financial institution

*If the financial institution is closed, it will be the next business day

PayPay Online Payment

You can use PayPay for payment. PayPay is a mobile money transfer and payment service. By charging it, you can easily pay with your smartphone. *PayPay requires advance payment. Once payment is confirmed, we will arrange for your product to be shipped.

Smartphone Payment (PayPay/LINE Pay/Merpay/Rakuten Pay/au PAY)

Smartphone payment is an electronic payment service where you use a QR code or a dedicated app on your smartphone to make payments. At our store, you can use PayPay, LINE Pay, Merpay, Rakuten Pay, and au PAY.

Please refer to the following for payment methods by service:

Convenience Store Payment (FamilyMart, Lawson, Ministop, Daily Yamazaki, Seicomart)

  • If you use convenience store payment, a separate settlement fee of 220 yen will be charged.
  • If you use convenience store payment, please pay at the designated convenience store within 7 days of placing your order. Product shipment will be after payment confirmation. Please note that if payment is not made within the deadline, the order will be canceled.
  • Emails regarding convenience store payments will be sent from @komoju.com. Please contact Komoju for inquiries about convenience store payment emails.
  • Due to your email settings or mobile carrier's circumstances, the email with the payment number may not be delivered. Please be sure to take a screenshot and save the "Payment Number" screen that appears after the convenience store selection screen.

Please refer to the following for payment methods specific to each convenience store:

About Invoice-Compliant Receipt Issuance

Our store can issue invoice-compliant receipts. After completing your order, please download the PDF file by clicking "Print Receipt." The recipient and item description can be changed by you, so please enter them as appropriate.

Name or Company Name: 株式会社くさび (Kusabi Co., Ltd.)
Registration Number: T2290001068155

Also, if you have a customer account with us, you can download it from your My Page.

About Delivery and Shipping Fees

We accept domestic and international deliveries. After confirming your order or payment, we will ship within 2 business days. We will notify you by email once the shipment is complete.

Domestic Delivery in Japan

Delivery will be made by Japan Post, Yamato Transport, or Sagawa Express. *Please note that you cannot specify the delivery company as it varies depending on the shipping origin.

If your total purchase amount (tax included) is 11,000 yen or more, we will deliver free of charge. *For deliveries within Japan only

About Shipping Fees

Shipping fees vary depending on the delivery region. Please check the details below. (※If you are using a smartphone, please scroll left.)

Region Details

Shipping Fee (tax included)
Purchase Amount Up to 10,999 yen (tax included) 11,000 yen (tax included) or more

Hokkaido

Hokkaido

1,560 yen

 Free

Tohoku

Aomori, Iwate, Akita, Miyagi, Yamagata, Fukushima

1,560 yen

Kanto

Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi

840 yen

Shin'etsu

Niigata, Nagano

840 yen

Hokuriku

Toyama, Ishikawa, Fukui

750 yen

Tokai

Gifu, Shizuoka, Aichi, Mie

750 yen

Kinki

Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama

720 yen

Chugoku

Tottori, Shimane, Okayama, Hiroshima, Yamaguchi

700 yen

Shikoku

Tokushima, Kagawa, Ehime, Kochi

720 yen

Kyushu

Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima

700 yen

Okinawa Prefecture

Okinawa Prefecture

1,230 yen

About Shipping Time

After confirming your order or payment, items in stock will be shipped within 2 business days.

※ This excludes backordered items and items out of stock.

※ If paying by bank transfer or postal transfer, shipment will be made after payment confirmation.

※ Orders placed on Saturdays, Sundays, and public holidays will be confirmed for payment and prepared for shipment on the next business day or later.

※ We may ship via post-in delivery such as Nekoposu, considering product size and risk of damage.

※ For shipments made via post-in delivery such as Nekoposu, the difference in shipping cost (shipping fee + packing material fee of 330 yen) will be refunded after delivery is completed.

※ If you use bank transfer/postal transfer and wish to specify a delivery date and time, please complete payment by 12:00 PM two business days before the delivery date. Please note that if payment is made after the deadline, we may not be able to deliver on the specified date and time.

International Standard Shipping

We deliver via Japan Post's EMS (Express Mail Service).

About Shipping Time

Delivery is expected within about 10 days from shipment, but the time it takes for delivery varies depending on the destination and season. Delays may occur due to circumstances in the recipient's country or region. Please be aware of this in advance.

EMS tracking service: You can check the delivery status using the tracking number provided in the shipment completion notification email. Before using the service, please refer to the Important Notice regarding International Mail Tracking Service.

In the unlikely event of a delay in delivery, please contact your local post office first.

About Shipping Fees

For international shipping, the shipping fee is determined by the destination country and product weight. You can check the shipping fee in your shopping cart.

The countries and regions where delivery is possible are as follows. If you wish to ship to a country not listed, please contact hello@studio1156.com.

Even if listed below, handling may be restricted depending on the country/region. Please be sure to check the details before purchasing. →List of EMS (International Speed Mail) Handling Countries/Regions

Countries Our Store Ships To

Oceania, North/Central America, Middle East

Australia, New Zealand, United States (USA), El Salvador, Canada, Costa Rica, Trinidad and Tobago, Barbados, United Arab Emirates, Israel, Iran, Cyprus, Saudi Arabia

Europe

Iceland, Ireland, Azerbaijan, Italy, Ukraine, United Kingdom, Estonia, Austria, Netherlands, Greece, Croatia, Switzerland, Sweden, Spain, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Poland, Portugal, Malta, Latvia, Lithuania, Luxembourg

Asia

South Korea, Cambodia, Guam, Singapore, Thailand, Taiwan, China, Nepal, Philippines, Bhutan, Brunei, Vietnam, Hong Kong, Macau, Malaysia, Myanmar, Maldives, Mongolia, Laos

South America, Africa

Argentina, Chile, Brazil, Peru, Uganda, Ethiopia, Ghana, Tunisia, Madagascar, Morocco, Rwanda

Other International Shipping Services

The following services are also available for international shipping:

    • UPS/DHL/FedEx
    • Surface Mail (Japan Post)

    ※ Shipping cost calculations in the shopping cart do not support these services. If you have questions about shipping costs or delivery times, please fill in the following information and contact us via this inquiry form.

    Required information:

      • [Item Number] and [Quantity] of the item(s) you plan to order
      • Destination country and city name

      About Customs Duties and Other Taxes

      When sending goods internationally, customs duties and other taxes may be incurred in the destination country. In such cases, the incurred customs duties and taxes will be borne by the recipient.

      Please understand that customs duties and other taxes are beyond our control, and we assume no responsibility for any payments incurred.

      Furthermore, if the orderer and the recipient are different, we recommend informing the recipient in advance about the parcel delivery to prevent refusal of receipt.

      Customs duties and tax policies vary by country. Please contact the customs office of the recipient country for details.


      About Order Status

      If you have registered a valid email address when placing your order, you will receive an order confirmation email and a shipping completion email. You can also check your order status on your online store customer account page.

      If you do not receive an email, please check the following first:

          1. If you do not receive an order confirmation or shipping completion email, please check if the email address registered during account creation or order placement was entered correctly (e.g., correct spelling, domain name entered, no extra spaces).
          2. If the email address is entered correctly but you still don't receive emails, it is possible that your email reception settings are preventing spam, and emails from Studio1156 may not be delivered correctly. Please configure your settings to receive emails from the "studio1156.com" domain in advance.
      ■ For those using PC email addresses
      For Gmail users, clickhere

      For Yahoo! Mail users, clickhere

      ■ For those using mobile phone/smartphone email addresses
      For docomo users, clickhere
      For au users, clickhere

      For SoftBank users, clickhere

      If you still do not receive emails, we apologize for the inconvenience, but please contact us using this inquiry form.

      About "Backordered Items"

      Backordered items are products that you can purchase even if they are out of stock in our online store. We will check the stock at our other warehouses or with the manufacturer and contact you via email within 3-6 business days.

      Therefore, if an item is in stock, you can purchase the desired product without waiting for it to be restocked.

      If the item is not in stock at other warehouses or with the manufacturer, we will place an order with the manufacturer. We will investigate the delivery date and contact you via email within 3-6 business days.

      For manufacturer orders, the estimated time is 2-4 weeks, although it varies depending on the manufacturer and time of year.

      Orders including backordered items will be shipped all together once all items are available. (Please note that separate shipments for available items are not possible.)

      About "Advance Shipping Service"

      If your order total is 22,000 yen (tax included) or more and you wish to use advance shipping, we will ship the items that are in stock first at our expense. During checkout, please check "Wish to request advance shipment of in-stock items" and complete the purchase process.

      If you selected "Cash on Delivery" as your payment method, please note that the full amount will be charged upon the initial shipment.

      This service is limited to the first shipment; subsequent shipments will be made once all items are available.